Hyster enjoys a wonderful relationship with most of its customers due its focus on producing complete client satisfaction through its world class production. Our goal is to anticipate the needs of all our clients as well as address them with lift trucks that provide the performance, the dependability and the value that they truly need.
At Hyster, we believe in starting with the client. We annually conduct focus groups and offer an on-going voice of customer research both on-line as well as in the field. We have more than 400 design engineers to translate that input into smart designs by applying our rigorous review gate process. Virtual prototype builds and advanced tools help make sure that the best machine practices come together. Other advanced tools including dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
In order to ensure the lowest ownership cost and total dependability all of Hyster's machinery are subjected to physical, environmental and virtual tests. Not only do we test against our own standards, but we are continually testing against the competition's products too. Our final tests happen in real-world customer applications in order to make certain that our products have met our strict standards.
Demand-Flow Manufacturing That is Smart and Lean
Our world-class manufacturing at Hyster is driven by Demand Flow Technology or DFT. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total client satisfaction and flawless quality 100 percent of the time, all the time.
Total Quality Each Time
Hyster utilizes an integrated Manufacturing Execution System or MES to initiate quality from the start. The MES is responsible for managing flow of production. The MES coordinates line activities like part sequencing and quality verification. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in every shift. These audits really hold every worker responsible for consistent quality, along with the 5s workplace organization in place to help us accomplish it.
As standard with all our products, Hyster offers a wide range of features. The company has remained completely dedicated to its key focus on quality and safety, on being innovative each time, and by providing some of the best material handling equipment on the market. These are only some of the reasons why Hyster has become a leader within the business.